FREQUENTLY ASKED QUESTIONS
Concrete Solutions aims to satisfy you with our Concrete Supply Services and provide exceptional customer service. We want to answer any questions that you have about our services offered in Brooklyn, Manhattan, Queens, Bronx, Staten Island and Western Nassau County. The following frequently asked questions are intended to address and answer common questions that you may have. If you have more inquiries, you can contact us directly through our phone numbers.
- Are you a WBE minority or DBE disadvantaged business?
Yes, Concrete Solutions is a woman owned business certified for both WBE and DBE.
- Why am I being charged for returned concrete?
Every time you send back unused concrete we must pay to dispose of the leftover. This must be taken into consideration when ordering yards of concrete for your project.
- What are your hours of operation?
Normal hours of operation are Monday – Friday 6:30 AM to 3:00 PM. Requests can be accommodated outside of these hours. Overtime and plant opening charges will apply.
- I need TR2 and TR3 Forms. Can I get these directly from Concrete Solutions?
Concrete Solutions is a concrete supplier, NOT a testing lab. We will help our customers with the testing lab to obtain the TR.
TR2 forms are provided by the testing lab that will be performing the test on the specified mix design. Concrete Solutions signs off on the form stating that we delivered the specified mix design on those dates and were made aware of the test results.
TR3 forms are provided to you by the testing lab. Concrete Solutions signs off on the TR3 stating we will provide the specified mix design.
- Are your drivers in the Union?
Yes, Concrete Solutions drivers are members of Teamsters Local 282.
- Can you provide me with a mix design?
Yes, Concrete Solutions can provide you with a standard mix design that we have testing labs run for us annually which can be submitted to your engineer for approval. If you need forms for the DOB you will need to contact the testing labs directly.
- What are your prices?
The price per yard is based on several factors. Please contact our Project Manager at [email protected] with your mix specifications to receive a free quote.
- What number do I call to place an order?
All orders should be placed with our dispatcher at 718-849-5200.